Privacy Policy

We collect account profile details you provide directly, such as your name, email address, and organization details.

We also collect association and property records you upload or create in the app, including documents, maintenance records, and project metadata.

Technical information such as IP address, device and browser type, and usage events may be collected to secure and improve the service.

We use information to provide and operate BuildingTrax, authenticate users, maintain account security, and support collaboration features.

Data is used to troubleshoot issues, monitor performance, and improve product quality and reliability.

Where required by law, we use data to satisfy legal obligations and enforce contractual rights.

When regional law requires it, we process personal data under lawful bases such as contract performance, legitimate interests, legal obligation, and consent.

If processing relies on consent, you may withdraw consent at any time, subject to any legal or operational limitations.

We share data only with service providers needed to run BuildingTrax, such as hosting, authentication, and support providers.

Those providers process data only under contractual obligations to protect it and use it for authorized purposes.

For questions about our vendors, contact us at privacy@buildingtrax.app.

We retain personal data only as long as needed to provide the service, meet legal requirements, resolve disputes, and enforce agreements.

Authorized account administrators can request deletion of their organization data, subject to backup and legal retention constraints.

Depending on your location, you may have rights to access, correct, delete, or export personal data, and to object to or restrict certain processing.

To exercise these rights, contact us at privacy@buildingtrax.app from your account email address.

We use administrative, technical, and organizational safeguards designed to protect personal data from unauthorized access and misuse.

No method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.

We may update this policy to reflect product, legal, or regulatory changes. Material updates will be posted with an updated effective date.